Microsoft Outlook 2013 Courseware

Course Outlines

A FIRST LOOK AT OUTLOOK 2013

  • Starting outlook 2013
  • The Microsoft outlook 2013 screen
  • Help in outlook 2013
  • Printing help sheets
  • Microsoft outlook navigation pane
  • Microsoft outlook ribbon
  • Closing outlook

TERMINOLOGY & CONCEPTS

  • What is email?
  • The structure of an email address
  • The advantages of using email
  • SMS (Short Message Service)
  • Voice over internet protocol (VOIP)
  • Instant messaging
  • Online (virtual) communities
  • Social networking websites
  • Internet forums
  • Chat rooms
  • Online computer games

SECURITY ISSUES

  • Spam
  • Viruses
  • Phishing
  • Digital signatures

SENDING MESSAGES

  • Creating and sending your first email
  • Checking that your email was sent
  • Sending emails to more than one person
  • Receiving and reading emails
  • Sending a copy of a message to another address
  • What is a blind carbon copy?
  • Sending a copy of a message to another address using blind carbon copy (bcc)
  • Think about the message subject – short and descriptive
  • Spell checking your messages
  • Attaching a file to a message
  • Deleting an attached file
  • Issues when sending file attachments
  • Setting message importance
  • Setting message sensitivity
  • Saving a draft copy of an email

RECEIVING, READING AND REPLYING TO MESSAGES

  • The inbox folder
  • Opening the inbox folder
  • The inbox screen
  • Selecting a message
  • Reading a message
  • Switching between open message windows
  • Forwarding a message
  • Opening or saving an attached file
  • Replying to the sender of a message
  • Replying to the sender and all recipients of a message
  • Setting message reply options so that the original message is inserted, or not inserted
  • Printing a message
  • Printing options

MANIPULATING TEXT AND FILES

  • Selecting a word within the message window
  • Selecting a line within the message window
  • Selecting a paragraph within the message window
  • Selecting all text within the message window
  • Selecting text using the mouse
  • Copying text to the clipboard from a message
  • Pasting text from the clipboard into a message
  • Copying text from one message to another
  • Cutting text to the clipboard from a message
  • Moving text from one message to another
  • Deleting text in a message
  • Deleting text to the left of the insertion point
  • Deleting text to the right of the insertion point

PEOPLE AND CONTACTS

  • What are people contacts?
  • Opening the people folder
  • Creating a contact
  • Adding the sender of a message to your contacts list
  • Addressing an email to a contact
  • Deleting a contact
  • What is a contact group?
  • Creating a new contact group
  • Adding an email address to a customised contact group
  • Removing an email address from a contact list
  • Sending an email to an entire contact group list

ORGANISING MAIL

  • Searching for a particular email message
  • Searching for messages by sender, subject or content
  • Creating a new mail folder
  • Moving a message to a different folder
  • Deleting a mail folder
  • Sorting the contents of the inbox
  • Deleting a message
  • Opening the ‘deleted items’ folder
  • Restoring a message from the ‘deleted items’ folder
  • Emptying the ‘deleted items’ folder
  • Automatically emptying the ‘deleted items’ folder when you exit outlook
  • Flagging a message
  • Removing a flag mark from a mail message
  • Marking a message as unread
  • Marking a message as read