Outlook 2010 Foundation Courseware

Microsoft Outlook 2010 Training Materials

Foundation Level Training Course

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Training Course Outline

WHAT’S NEW IN OUTLOOK 2010

  •     The Ribbon
  •     Message Flagging
  •     Navigation Pane
  •     Instant Search

A FIRST LOOK AT OUTLOOK

  •     The Microsoft Outlook Screen
  •     Help and Outlook demos
  •     Printing help sheets
  •     Navigation Pane
  •     Standard Toolbar
  •     Displaying or hiding toolbars

EMAIL CONCEPTS

  •     The structure of an email address
  •     The advantages of using email
  •     Spam or Unsolicited Email
  •     Viruses
  •     Phishing
  •     Digital signatures

SENDING MESSAGES

  •     Creating and sending your first email
  •     Sending emails to multiple addresses
  •     Receiving emails
  •     Using blind carbon copy
  •     Setting message subject
  •     Spell checking your message
  •     Inserting a file into a message
  •     Setting message importance
  •     Setting message sensitivity

MANIPULATING MESSAGES

  •     The Inbox Folder
  •     The Inbox Screen
  •     Selecting a message
  •     Message Status icons
  •     Reading a message
  •     Forwarding a message
  •     Opening or saving an attached file
  •     Replying to the sender of a message
  •     Replying to the sender and all recipients of a message
  •     Printing a message
  •     Previewing a message before printing
  •     Printing Options

MANIPULATING TEXT AND FILES

  •     Selection techniques
  •     Copying text to the Clipboard from a message
  •     Pasting text from the Clipboard into a message
  •     Copying text from one message to another
  •     Cutting text to the Clipboard from a message
  •     Moving text from one message to another
  •     Copying text from another application into a message
  •     Deleting text in a message
  •     Deleting text to the left of the insertion point
  •     Deleting text to the right of the insertion point
  •     Deleting an attached file from a message

CONTACTS

  •     What are contacts?
  •     Creating a contact
  •     Adding the sender of a message to contacts
  •     Addressing an email to a contact
  •     Deleting a contact
  •     Creating a new distribution list
  •     Adding an email address to a distribution list
  •     Removing an email address from a distribution list
  •     Sending an email to a distribution list

ORGANIZING MAIL

  •     Searching for a message
  •     Searching for messages
  •     Creating a new mail folder
  •     Moving a message to a different folder
  •     Deleting a mail folder
  •     Sorting the contents of the Inbox
  •     Deleting a message
  •     Opening the Deleted Items Folder
  •     Restoring a message from the Deleted Items Folder
  •     Emptying the Deleted Items Folder
  •     Flagging a message
  •     Removing a flag mark from a mail message
  •     Marking a message as unread
  •     Marking a message as read

CUSTOMISING SETTINGS

  •     Adding an Inbox heading
  •     Removing an Inbox heading
  •     Resetting the Inbox headings

Download IT Courseware Samples

Outlook 2010 Foundation Courseware
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