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 Microsoft Outlook 2003 Basics
Courseware Training Materials
 Foundation
/ Intermediate level computer training materials for delivering training to your
students, staff or clients. A courseware site licence allows you to train
an unlimited number of people, at your training center using these teaching resources.
Training Course Outlines
USING OUTLOOK 2003
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Starting Outlook using the Start menu
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The Microsoft Outlook Screen
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The Microsoft Outlook Navigation Pane
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The Microsoft Outlook Standard Toolbar
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Closing Outlook
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Opening the Inbox folder
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The Inbox Screen
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Selecting a message
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Message Status Icons
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Checking for new messages
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Reading a message
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Printing a message
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Deleting a message
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Switching between open Message windows
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Closing a Message Window
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Removing an Inbox heading
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Adding an Inbox heading
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Displaying or hiding a toolbar
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What is the Microsoft Office Assistant?
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Displaying the Office Assistant
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Hiding the Office Assistant
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"What is this" Help
EMAILS MANAGEMENT
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How to manage your emails
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Searching for a message
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Searching for a message by sender, subject or content
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Creating a new mail folder
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Moving a message to a different folder
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Deleting a mail folder.
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Sorting the contents of the Inbox
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Deleting a message
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Opening the Deleted Items Folder
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Restoring a message from the Deleted Items Folder
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Emptying the Deleted Items Folder
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Automatically empty the Deleted Items Folder when you exit Outlook
ADDRESS BOOKS
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What is an address book?
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Managing your emails
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Creating a new address book distribution list
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Adding an email address to a distribution list
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Adding a contact to a distribution list.
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Removing an email address from a distribution list
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Adding the sender of a message to your address book
READING MESSAGES
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Flagging a message
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Removing a flag mark from a mail message
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Marking a message as unread.
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Marking a message as read.
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Identifying an e-mail as read or unread
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Opening an attached file
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Saving a file attached to a message
REPLYING TO MESSAGES
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Replying to the sender of a message
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Replying to the sender and all recipients of a message
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Setting message reply options so that the original message is inserted, or not inserted
SENDING MESSAGES
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Opening the Inbox folder
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Creating a new message
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Addressing an Email
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Sending a copy of a message to another address
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What is a blind carbon copy?
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Sending a copy of a message to another address using blind carbon copy
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Setting the message subject
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Spell checking your message
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Inserting a file attachment into a message
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Removing a file attachment
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Saving an e-mail draft copy.
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Opening the Message Options dialog box
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Setting message importance
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Setting message sensitivity
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Sending the message
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Replying to a message sent to a distribution list
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Forwarding a message
COPYING, MOVING & DELETING MESSAGES
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Copying text to the Clipboard from a message
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Pasting text from the Clipboard into a message
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Copying text from one message to another
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Cutting text to the Clipboard from a message
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Moving text from one message to another
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Copying text from another application into a message
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Deleting text in a message
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Deleting an attached file from a message
PRINTING ISSUES
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Printing options
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Previewing a message prior to printing
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Choosing what to print
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