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 Microsoft Outlook 2007 Basics
Courseware Training Materials
 Foundation
/ Intermediate level computer training materials for delivering training to your
students, staff or clients. A courseware site licence allows you to train
an unlimited number of people, at your training center using these teaching resources.
Training Course Outlines
A FIRST LOOK AT OUTLOOK 2007
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Starting Outlook 2007
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The Microsoft Outlook Screen
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Help and Outlook Demos
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Searching for Help
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Printing help sheets
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Microsoft Outlook Navigation Pane
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Microsoft Outlook Standard Toolbar
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Displaying or hiding toolbars
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Quick way of displaying / hiding toolbars
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Closing Outlook
TERMINOLOGY & CONCEPTS
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What is email?
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The structure of an email address
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The advantages of using email
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Netiquette
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Spam or Unsolicited Email
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Viruses
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Phishing
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Digital signatures
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SMS (Short Message Service)
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Voice over Internet Protocol (VoIP)
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Benefits of VoIP
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Instant messaging (IM)
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Benefits of IM
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Online (virtual) communities
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Social networking websites
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Internet forums (message boards / discussion boards)
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Chat rooms
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Online computer games
SENDING MESSAGES
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Creating and sending your first email
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Checking that your email was sent
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Sending emails to more than one person at a time
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Receiving emails
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Sending a copy of a message to another address
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What is a blind carbon copy?
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Sending a copy of a message to another address using blind carbon copy
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Setting the message subject
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Spell checking your message
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Attaching a file to a message
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Deleting an attached file from an outgoing message
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Issues when sending file attachments
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Setting message importance (message priority)
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Setting message sensitivity
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Saving a draft copy of an e-mail
RECEIVING, READING AND REPLYING TO MESSAGES
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The Inbox Folder
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Opening the Inbox folder
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The Inbox screen
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Selecting a message
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Message Status icons
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Reading a message
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Switching between open Message windows
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Forwarding a message
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Opening or saving an attached file
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Replying to the sender of a message
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Replying to the sender and all recipients of a message
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Setting message reply options so that the original message is inserted, or not inserted
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Printing a message
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Previewing a message before printing
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Printing Options
MANIPULATING TEXT AND FILES
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Selecting a word within the Message window
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Selecting a line within the Message window
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Selecting a paragraph within the Message window
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Selecting all text within the Message window
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Selecting text using the mouse
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Copying text to the Clipboard from a message
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Pasting text from the Clipboard into a message
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Copying text from one message to another
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Cutting text to the Clipboard from a message
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Moving text from one message to another
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Copying text from another application into a message
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Deleting text in a message
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Deleting text to the left of the insertion point
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Deleting text to the right of the insertion point
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Deleting an attached file from a message
CONTACTS
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What are contacts?
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Opening the Contacts folder
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Creating a contact
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Adding the sender of a message to contacts
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Addressing an email to a contact
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Deleting a contact
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What is a distribution list?
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Creating a new distribution list
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Adding an email address to a distribution list
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Removing an email address from a distribution list
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Sending an email to a distribution list
ORGANIZING MAIL
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Searching for a message
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Searching for messages by sender, subject or content
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Creating a new mail folder
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Moving a message to a different folder
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Deleting a mail folder
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Sorting the contents of the Inbox
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Deleting a message
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Opening the ‘Deleted Items’ folder
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Restoring a message from the ‘Deleted Items’ folder
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Emptying the ‘Deleted Items’ folder
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Automatically emptying the ‘Deleted Items’ folder when you exit Outlook
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Flagging a message
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Removing a flag mark from a mail message
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Marking a message as unread
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Marking a message as read
CUSTOMIZING SETTINGS
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Adding an Inbox heading
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Removing an Inbox heading
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Resetting the Inbox headings
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Customisable
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