Microsoft Outlook 2007 Basics
Courseware Training Materials
Part of the Computer Basics Series

Foundation / Intermediate level computer training materials for delivering training to your students, staff or clients. A courseware site licence allows you to train an unlimited number of people, at your training center using these teaching resources.

Training Course Outlines

A FIRST LOOK AT OUTLOOK 2007

Starting Outlook 2007
The Microsoft Outlook Screen
Help and Outlook Demos
Searching for Help
Printing help sheets
Microsoft Outlook Navigation Pane
Microsoft Outlook Standard Toolbar
Displaying or hiding toolbars
Quick way of displaying / hiding toolbars
Closing Outlook

TERMINOLOGY & CONCEPTS

What is email?
The structure of an email address
The advantages of using email
Netiquette
Spam or Unsolicited Email
Viruses
Phishing
Digital signatures
SMS (Short Message Service)
Voice over Internet Protocol (VoIP)
Benefits of VoIP
Instant messaging (IM)
Benefits of IM
Online (virtual) communities
Social networking websites
Internet forums (message boards / discussion boards)
Chat rooms
Online computer games

SENDING MESSAGES

Creating and sending your first email
Checking that your email was sent
Sending emails to more than one person at a time
Receiving emails
Sending a copy of a message to another address
What is a blind carbon copy?
Sending a copy of a message to another address using blind carbon copy
Setting the message subject
Spell checking your message
Attaching a file to a message
Deleting an attached file from an outgoing message
Issues when sending file attachments
Setting message importance (message priority)
Setting message sensitivity
Saving a draft copy of an e-mail

RECEIVING, READING AND REPLYING TO MESSAGES

The Inbox Folder
Opening the Inbox folder
The Inbox screen
Selecting a message
Message Status icons
Reading a message
Switching between open Message windows
Forwarding a message
Opening or saving an attached file
Replying to the sender of a message
Replying to the sender and all recipients of a message
Setting message reply options so that the original message is inserted, or not inserted
Printing a message
Previewing a message before printing
Printing Options

MANIPULATING TEXT AND FILES

Selecting a word within the Message window
Selecting a line within the Message window
Selecting a paragraph within the Message window
Selecting all text within the Message window
Selecting text using the mouse
Copying text to the Clipboard from a message
Pasting text from the Clipboard into a message
Copying text from one message to another
Cutting text to the Clipboard from a message
Moving text from one message to another
Copying text from another application into a message
Deleting text in a message
Deleting text to the left of the insertion point
Deleting text to the right of the insertion point
Deleting an attached file from a message

CONTACTS

What are contacts?
Opening the Contacts folder
Creating a contact
Adding the sender of a message to contacts
Addressing an email to a contact
Deleting a contact
What is a distribution list?
Creating a new distribution list
Adding an email address to a distribution list
Removing an email address from a distribution list
Sending an email to a distribution list

ORGANIZING MAIL

Searching for a message
Searching for messages by sender, subject or content
Creating a new mail folder
Moving a message to a different folder
Deleting a mail folder
Sorting the contents of the Inbox
Deleting a message
Opening the ‘Deleted Items’ folder
Restoring a message from the ‘Deleted Items’ folder
Emptying the ‘Deleted Items’ folder
Automatically emptying the ‘Deleted Items’ folder when you exit Outlook
Flagging a message
Removing a flag mark from a mail message
Marking a message as unread
Marking a message as read

CUSTOMIZING SETTINGS

Adding an Inbox heading
Removing an Inbox heading
Resetting the Inbox headings

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Microsoft Outlook 2007 Basics Courseware Training Materials Part of the Computer Basics Series