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PC Basics 
Courseware Training Materials
Part of the Computer Basics Series

Foundation / Intermediate level computer training materials for delivering training to your students, staff or clients.  A courseware site licence allows you to train an unlimited number of people, at your training center using these teaching resources

Training Course Outlines 

THE INTERNET

• Electronic mail (e-mail)
• Instant messaging (IM)
• Voice over Internet Protocol (VoIP)
• Really Simple Syndication (RSS) feeds
• Blogging (web logs)
• Podcasts
• E-commerce
• E-banking
• E-government
• E-learning
• Teleworking

SHARING ON THE WEB

• Online communities
• Social networking websites
• Internet forums
• Chat rooms
• Online computer games
• Publishing and sharing content online.
• Sharing photos, video and audio clips.
• Precautions when accessing online communities

HEALTH, SAFETY AND ENVIRONMENTAL ISSUES

• Ergonomics
• Repetitive Strain Injury (RSI)
• Lighting issues when using a computer
• Screen and keyboard positioning
• Seating issues when using a computer
• Recommended computer usage techniques
• Make sure that cables are safely secured
• Make sure that power points are not overloaded
• Computer recycling options
• Computer energy saving options

SECURITY ISSUES

• Computer logon user name (ID) and password.
• Password policies
• Off-site backups
• Why do you need to backup your computer?
• Organizing your computer for better backups
• Complete vs. incremental backups
• What is a firewall?
• Computer viruses

LEGAL ISSUES

• What is copyright?
• Copyright Issues when copying files
• Site licenses are used by larger organizations
• Checking software licence status
• Product registration and activation.
• What is an ‘end-user license agreement’?
• Checking the ‘end-user license agreement’ within Office 2003 software
• Checking the ‘end-user license agreement’ within Office 2007 software
• Types of licence agreement
• What is shareware?
• What is freeware?
• Open source software
• Data Protection and Privacy Issues
• Data Protection Legislation
• Data protection legislation relating to data controllers
• Data protection legislation relating to data subjects

HARDWARE

• Hardware
• Types of computer
• Parts of a computer

SOFTWARE

• What is software?
• What is an operating system?
• Difference between the operating system and application programs
• Examples of software applications
• Accessibility options
• Voice recognition software
• Screen reader software
• Screen magnifier software
• On-screen keyboard

COMPUTER PERFORMANCE

• Factors affecting computer performance
• CPU Clock speed
• RAM size
• Hard disk speed and storage
• Free hard disk space
• De-fragmenting files
• Multitasking considerations
• CPU speeds

MEMORY

• What is computer memory?
• RAM
• ROM
• ROM-BIOS
• Video (graphics) memory

DATA STORAGE

• Measurement of storage capacity
• Types of storage media
• Internal hard disks
• External hard disks
• CDs
• DVDs
• USB memory sticks
• Memory cards
• Network drives and on-line file storage
• Floppy disks (diskettes)

INPUT AND OUTPUT DEVICES

• What are input devices?
• Keyboard
• Mouse
• Scanners
• Tracker balls
• Touch pads
• Joysticks
• Web cams
• Digital cameras
• Microphones
• What are output devices?
• Traditional computer monitor
• Flat screen computer screens
• Projection devices
• Speakers and headphones
• Speech synthesizers
• Printers
• Different types of printer
• Laser printers
• Color laser printers
• Inkjet printers
• Dot Matrix printers
• Some devices are both input and output devices.

NETWORKS

• LAN (Local Area Network)
• WLAN (Wireless Local Area Network)
• WAN (Wide Area Network)
• Client/server networks
• Internet
• World Wide Web (WWW) vs. the Internet
• Intranets
• Extranets

DATA TRANSFER TERMINOLOGY

• Downloading from & uploading to a network
• Data transfer rate measurement
• Broadband vs. dial-up Internet connection services
• Internet connection options
• Features of a broadband Internet connection

ABBREVIATIONS & TERMINOLOGY